ONEINCH
Track Your Order
Follow your order every step of the way, from tailoring to your doorstep.
Track your shipment
Enter the tracking number (waybill number) you received in your shipping confirmation.
Please enter a valid tracking number (letters and numbers only).
DHLYour order is shipped with DHL. Tracking opens on the DHL website.
Where do I find my tracking number?
As soon as your order ships, you can find it in two places:
Shipping confirmation
We send you an email with your tracking number once your order has been shipped.
Your account
Sign in to view your orders, their status and tracking details.
Go to my accountOrder stages
Every abaya is tailored for you, so your order goes through these stages:
- Order receivedWe confirm your order and details
- TailoringYour abaya is tailored to your size
- ShippedHanded to DHL with a tracking number
- DeliveredYour order arrives at your door
Delivery times after shipping
Within Saudi Arabia3 – 5business days
Gulf countries (GCC)3 – 7business days
Business days are Sunday to Thursday, excluding public holidays. Processing time may vary depending on the abaya type or custom tailoring requests.
Need help with your order?
Contact us on WhatsApp